Servage Magazine

Hopefully you get a great new years celebration and a good start into 2012! Another exciting year lies ahead of us, with great technical innovation and lots of new gadgets :-) If you're not sure what was the greatest stuff in 2011, then check out this list. If you're bored over the holidays, maybe wanting to get a little away from the family, check out our Web Development Course, or the articles about getting started with Mobile Development. Of course you can also just choose to sit down a relax, while doing something else, than using your computer. Happy New Year!

Great customer service is so much more than just answering a few emails. The truly good service proves itself by not only offering great qualitative help, but also by being present where the users are requesting assistance. Good support solutions are integrated in products, like the ticket system in the Servage control panel, but taking it a step further, you could even include phone, Facebook, Twitter, email, anywhere the user is. One solution that does this quite well, and is really suitable for small companies, is ZenDesk. So if you're a growing business, check it out. It could increase your customers satisfaction significantly! Ticket Management. Centralize all your customer conversations so ...

Here wo go again! Merry Christmas everyone! Hope you are getting well through the holiday season, and wish you and your families all the best. If you're late with a few presents, consider these last-minute gadgets. They are completely unnecessary, but could save the day ;-) The Christmas tree (lights powered via USB) The Christmas Stocking USB stick The Santa USB hub combined with pen-holder In case you have been totally frustrated with the organization of wish lists. Who wants what, who gives what to whom, and what’s already bought two or three times? Try Whishlistr next time. It’s a pretty nice service to solve some of these problems elegantly. And it also helps ...

When developing Wordpress plugins, it's a common pitfall to access plugin files with direct requests. There are many cases in which you need to access a plugin file's functionality directly, but it shouldn't be by pointing the URL right at the file. Why not? Because you are circumventing some major Wordpress functionality, which you would need to include in an ugly way, which isn't guaranteed to be compatible with future Wordpress versions. You need to use the proper Wordpress mechanisms. Don't do this: Access via http://mysite.com/wp-content/plugins/myplugin/somefile.php Include Wordpress in your some file.php with something like require_once('../../../wp-load.php'); Instead you need to let the request go the proper way through Wordpress' request mechanisms. Do this instead: Access via ...

This tool can blow your project planning and workflow organizing mind! Podio is a tool that lets you build your own web apps quickly. You can use a lot of predefined apps, but also create your own from scratch. It's a pretty cool new way of thinking web apps. Podio is not a specific app, its more like an app that allows you to create the apps your need for your workflow. Check out the introduction video. Podio feature description: Podio is for your team - and for the whole company. You can work with everyone on Podio. Get work done with your co-workers in workspaces or create workspaces for your clients, ...

It's important for your website performance that you use the database carefully. Inefficient queries can place extreme load on the server, and make your website seem unresponsive or slow. In fact most database server related problems are caused by poorly created queries, that do things more complicated than necessary. Therefore I suggest you take a look at these tips for improvements: Carefully consider how to design your database. When using an MVC programming pattern, object models are usually a good starting point for the table structure of your database. Remember to use proper keys and indexing for performance. Have a look at this article for further tips. Only select what ...

In this earlier article some online banking interfaces where discussed. In the meantime, Danske Bank has launched an amazing new iPad app, taking online banking to a whole new experience. It's not only beautiful, but also very easy to use. Design and usability has come together quite nicely, making this one of the best apps for it's purpose that I've ever seen. Other online interfaces could learn a lot from Danske Bank, who have created a synergy between the various access forms of their products. Via browser, mobile or tablet, you have access to a lot of functionality, and paying your bills has never been easier. Why is it good? ...

Wordfeud is one of those many small little apps for your iPhone that can help kill some time. The difference from many other games is that this is a true multiplayer game, relying on human opponents. Basically it's Scrabble, played over the internet, with a 3 day max-time per turn. If you have a few games going on with different friends, it becomes quite the fun little distraction every now and then. And since it only takes a moment to respond to your turn, it's not even a real time-robber. The developers describe the game: "A free multiplayer word game for iPhone and Android devices. Challenge your friends or play against random ...

You are invited to join the Servage Affiliate Program. There is no need to register, every Servage customer automatically has access to the Affiliate Program. For each new customer you refer, you will automatically receive commission. It is easy to get started with the program and there is no limit to the amount of money you can earn. Start making big bucks today! This is how it works With our affiliate program you earn money for referring customers to ServageOne web hosting. The program is regulated in our Terms of Service and for each new customer you refer, you will automatically receive commission. It is easy to get started with the program ...